Busiest nights — Fri–Sun — team so busy serving guests nobody could answer phone. People called to book, heard ringing, hung up. MXN $20–50K lost every week.
Weekly leak
$50Kmx
a week in missed reservations.
02 · Before SOLVR
What was broken
Phone rang and rang during peak hours
MXN $20–50K lost every week
Staff pulled away from people at tables
No reminders or confirmations sent
Google reviews left to chance
03 · After SOLVR
What we fixed
Every call answered instantly, 24/7
Zero missed reservations
Team 100% focused on guests at tables
Confirmations and reminders sent automatically
Review requests sent by WhatsApp after each visit
04 · Solution
Assistant that answers for them
Assistant answers phone for them — never busy, never takes day off, sounds natural. Takes call, converses in Spanish, checks open tables, suggests other times, confirms booking. After visit: WhatsApp requesting Google review. 100% calls answered, up to $50K MXN rescued/week, Google rating from 4.3 → 4.8 stars in first month.
Client
Clandestina 74
Sector
Fine dining
Location
Guanajuato, MX
Who said it
Behind Clandestina 74
"Three weeks later, every call gets answered. Best investment we've made in years."