Mercado Verde was selling the same products on six platforms — and overselling on all of them. We built a single source of truth that syncs in under 3 seconds.
Each platform tracked its own stock. If someone bought the last jar of honey on one, the others kept selling it.
Monthly pain
12–15%
of orders canceled before SOLVR.
02 · Before SOLVR
What was broken
6 separate inventories, each on its own
Manual updates by spreadsheet, twice a day
12–15% of orders canceled
2 people doing nothing but refunds
Zero visibility into what sold where
03 · After SOLVR
What we fixed
One single inventory every platform shares
Everything updates on its own in under 3 seconds
0% cancellations from overselling
Staff freed up to open new sales channels
Clear reports of what sells where
04 · Solution
One source of truth, six channels in line
Central system watches all six platforms at once. Buy anywhere, the other five update in under 3 seconds. Hold each item when dropped in cart. Cancellations from overselling: from 12–15% to zero. Stock-outs dropped 83%. The two people who processed refunds now work on opening new channels and finding suppliers.
Client
Mercado Verde
Sector
D2C marketplace
Location
Guanajuato, MX
Who said it
Behind Mercado Verde
"We used to dread holidays because of oversells. Last Buen Fin we processed 14,000 orders across all six channels with zero cancellations."