Inbox was warzone: ~200 emails a day, each needing to be read, prioritized, sent to right lawyer. Urgent matters buried. Conflict checks late or never. Average response: 4.7 hours.
Hidden cost
3FTE
reading emails all day. Billable capacity evaporated.
02 · Before SOLVR
What was broken
3 full-time people reading emails all day
4.7 hour average response time
Urgent emails buried in noise
Conflict checks done late — or never
No visibility into client patterns
03 · After SOLVR
What we fixed
Every email sorted and routed automatically
4.2 minute average response time
Urgent items flagged instantly on arrival
Every email checked for conflicts on arrival
Weekly reports for partners
04 · Solution
Reads, prioritizes, cross-checks, routes
System reads every email on arrival, decides urgency, cross-checks for conflicts, routes to right lawyer. If unsure, passes to person. Within 60 days: two of three employees moved to real billable work. ~$140K recovered annual capacity. Client satisfaction up 9 points. 12,000+ emails processed without missing urgent matter. Works 24/7.
Client
AMG Abogados
Sector
Mid-market law
Location
CDMX, MX
Who said it
Behind AMG Abogados
"It caught a conflict-of-interest that none of us had flagged. That single catch probably saved us from a malpractice claim."